Privacy Policy
Effective Date: September 19, 2025
Miller Pool & Spa (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:Personal Information: Name, email, phone number, physical address, and service details you provide when requesting a quote or contacting us.Pool/Property Information: Details about your pool, spa, or property necessary for providing service.Payment Information: Billing details (collected and processed securely by third-party payment providers; we do not store full credit card numbers).Technical Information: IP address, browser type, device identifiers, geolocation data, and usage activity (via cookies, tracking pixels, or similar technologies).Communications: Emails, messages, or calls you exchange with us.
2. How We Use Your Information
We use collected information for the following purposes:To provide, schedule, and manage services.To communicate with you regarding quotes, appointments, billing, or promotions.To improve our website, services, and customer experience.For legal, safety, or security requirements.For marketing, advertising, or remarketing campaigns (you may opt out at any time).
3. How We Share Information
We will never sell your personal information. However, we may share it in limited ways:Service Providers: With third-party vendors who help us operate our business (e.g., payment processors, IT support, marketing platforms).Legal Compliance: If required by law, subpoena, or court order.Business Transfers: In the event of a merger, acquisition, or sale of the business, your information may be transferred.Protection: To protect our rights, safety, and property, or those of our customers and employees.
4. Cookies and Tracking
We use cookies, analytics, and tracking technologies to:Improve website functionality.Track service inquiries.Analyze website traffic and user behavior.Deliver targeted ads.You may adjust your browser to refuse cookies, but some features of our website may not function properly.
5. Data Retention
We retain personal information only as long as necessary for business, legal, or security purposes. Once data is no longer required, it will be securely deleted.
6. Data SecurityWe use reasonable safeguards to protect personal data, including encryption, firewalls, and secure servers. However, no system is 100% secure, and we cannot guarantee complete protection against unauthorized access, hacking, or data breaches.
7. Your Rights
Depending on your location, you may have the right to:Access, correct, or delete your personal data.Opt out of promotional communications.Restrict or object to certain processing.Request a copy of the information we hold about you.To exercise these rights, contact us at info@millerpoolandspausa.com.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect information from children. If you believe we have collected such data, contact us immediately to request deletion.
9. International Users
Our services are intended for customers in the United States. If you access our website from outside the U.S., you consent to the transfer of your information to the U.S.
10. Limitation of Liability
By using our website or services, you acknowledge and agree that Miller Pool & Spa is not responsible for:Errors, omissions, or inaccuracies in third-party services (e.g., payment processors, scheduling tools).Unauthorized access to or use of your personal data despite reasonable safeguards.Any damages or losses arising from use of our website, services, or third-party links.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
13. Contact UsIf you have questions or concerns regarding this Privacy Policy, please contact us at:
Miller Pool & SpaNewbury Park, CA
📞 805-492-6991